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  TERMS AND CONDITIONS

read all our terms and conditions

RESERVATIONS
A 30 percent deposit is required on booking and the balance at least 30 days before tour commencement

CANCELLATIONS
Any monies paid will be refunded on early cancellation, levies the cost of cancellation fees levied by hotels or lodges. Late cancellations will be subjected to a charge of 25 percent between 45 and 15 days - 50 percent between 15 days and 5 days - 75 percent between 5 and 2 days, and 100 percent between 2 and 0 days and tour date.

RATES
Include all expenses in respect of vehicle and drive as per itinerary, table d'hote meals on Safari, entrance fees to national parks and game reserves, and other attractions.

TRANSPORT
Car, minibus, land-cruisers or coaches will be provided according to route and number of clients. The right is reserved to employ the services of sub-contractors. English speaking driver / guides are provided.

ACCOMMODATION
Based on two persons sharing a twin room with private bath are provided where possible. Singe rooms are available at additional cost but cannot be guaranteed. Hotels/lodges are named as an indication of category and rooms may be reserved at other similar hotels/lodges.

TOUR ALTERATION
The company reserves the right to alter arrangements or cancel the operations of scheduled tours if necessary.
It also reserves the right to decline to accept or retain any person as a member of any tour at any time, in which case an equitable amount will be refunded.

PRICES
Prices as shown on our tariffs are based on costs prevailing and are subjected to change without notice.

LIABILITY
The company and its agents act only as agents of passengers in all matters relating to hotel / lodge accommodation, tour transport, etc and shall not be liable for injury, delays, loss or damage in any manner. The company's liabilities to passengers carried in its own vehicles is governed by the laws of the country in which the tour takes place, and no other country. All claims are subject to the jurisdiction of the court of the country in which the action arises. The company reserves the right to employ sub-contractors for all or part of the services. The company cannot be held responsible for loss or damage to baggage.

FEATHERTRAIL TOURS & TRAVEL LTD
Corner House opp Hilton Hotel
P.o box 35267 Nairobi
KENYA
Tel. 00 254 20 2020738
cel. 00 254 721500871
email. info@feathertrailtours.com